- Support Services
What Support Services can you Receive?
- cleaning; and
- personal laundry services, including laundering of care recipient’s clothing and bedding that can be machine‑washed, and ironing; and
- arranging for dry‑cleaning of care recipient’s clothing and bedding that cannot be machine‑washed; and
- gardening; and
- medication management; and
- rehabilitative support, or helping to access rehabilitative support, to meet a professionally determined therapeutic need; and
- emotional support including ongoing support in adjusting to a lifestyle involving increased dependency and assistance for the care recipient and carer, if appropriate; and
- support for care recipients with cognitive impairment, including individual therapy, activities and access to specific programs designed to prevent or manage a particular condition or behaviour, enhance quality of life and provide ongoing support; and
- providing 24 hour on call access to emergency assistance including access to an emergency call system if the care recipient is assessed as requiring it; and
- transport and personal assistance to help the care recipient shop, visit health practitioners or attend social activities; and
- respite care; and
- home maintenance, reasonably required to maintain the home and garden in a condition of functional safety and provide an adequate level of security; and
- modifications to the home, such as easy access taps, shower hose or bath rails; and
- assisting the care recipient, and the homeowner if the homeowner is not the care recipient, to access technical advice on major home modifications; and
- advising the care recipient on areas of concern in their home that pose safety risks and ways to mitigate the risks; and
- arranging social activities and providing or coordinating transport to social functions, entertainment activities and other out of home services; and
- assistance to access support services to maintain personal affairs.
Leisure, interests and activities includes:
Encouragement to take part in social and community activities that promote and protect the care recipient’s lifestyle, interest, and well-being.
Clinical services that may be provided includes:
- Nursing, allied health and therapy services such as speech therapy, podiatry, occupational or physiotherapy services; and
- Other clinical services, such as hearing and vision services.
Access to other health and related services Includes:
referral to health practitioners or related service providers.