• Support Services

What Support Services can you Receive?

  • cleaning; and
  • personal laundry services, including laundering of care recipient’s clothing and bedding that can be machine‑washed, and ironing; and
  • arranging for dry‑cleaning of care recipient’s clothing and bedding that cannot be machine‑washed; and
  • gardening; and
  • medication management; and
  • rehabilitative support, or helping to access rehabilitative support, to meet a professionally determined therapeutic need; and
  • emotional support including ongoing support in adjusting to a lifestyle involving increased dependency and assistance for the care recipient and carer, if appropriate; and
  • support for care recipients with cognitive impairment, including individual therapy, activities and access to specific programs designed to prevent or manage a particular condition or behaviour, enhance quality of life and provide ongoing support; and
  • providing 24 hour on call access to emergency assistance including access to an emergency call system if the care recipient is assessed as requiring it; and
  • transport and personal assistance to help the care recipient shop, visit health practitioners or attend social activities; and
  • respite care; and
  • home maintenance, reasonably required to maintain the home and garden in a condition of functional safety and provide an adequate level of security; and
  • modifications to the home, such as easy access taps, shower hose or bath rails; and
  • assisting the care recipient, and the homeowner if the homeowner is not the care recipient, to access technical advice on major home modifications; and
  • advising the care recipient on areas of concern in their home that pose safety risks and ways to mitigate the risks; and
  • arranging social activities and providing or coordinating transport to social functions, entertainment activities and other out of home services; and
  • assistance to access support services to maintain personal affairs.

Leisure, interests and activities includes:

Encouragement to take part in social and community activities that promote and protect the care recipient’s lifestyle, interest, and well-being.

Clinical services that may be provided includes:

  • Nursing, allied health and therapy services such as speech therapy, podiatry, occupational or physiotherapy services; and
  • Other clinical services, such as hearing and vision services.

Access to other health and related services Includes:

referral to health practitioners or related service providers.

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